Home Buyer: creating and managing demands

Buyer: creating and managing demands

Using the New Demand wizard, adding products and files, publishing, closing and cancelling your demands.
By Atilla Ilhan KARTAL
• 9 articles

How do I cancel my demand?

What cancelling means Cancelling ends a demand for good. Suppliers can no longer submit offers on a demand you have cancelled, and the action cannot be reversed. The confirmation dialog states this word for word: "This demand will be cancelled and suppliers can no longer submit offers. This cannot be undone." That is why cancelling is meant for situations where you are dropping the purchase altogether. If you are simply done collecting offers and want to move forward with the ones you already have, close the demand instead of cancelling it. When the cancel option appears The Cancel demand button appears on a published demand once the first offer has arrived. Until that first offer, the demand page shows Edit demand and Close demand. The moment the first offer lands, the demand is locked for editing and a lock notice appears on the page: "The demand can no longer be edited once the first offer has arrived. You can cancel it or review the offers." If the arrival time of the first offer is known, the same notice includes it: "The first offer arrived 2 hours ago — the demand can no longer be edited. You can cancel it or review the offers." In other words, you cannot change a demand that has received an offer, but you can cancel it: Edit demand disappears and Cancel demand takes its place. How to cancel a demand 1. Find the demand in your My Demands list and open its page with View offers. 2. Click the Cancel demand button at the top of the page. 3. Read the Cancel demand? dialog that opens — it states that the demand will be cancelled and that the action cannot be undone. 4. Confirm with Yes, cancel it. If you change your mind, close the dialog with Cancel in the same window and nothing changes. 5. After you confirm, you are returned to the My Demands list. Cancel or close? Both end the demand, but they serve different purposes: - You are done collecting offers and want to evaluate what you have: Close demand. The Close demand button on the demand page is only available before the first offer arrives; after the first offer, the single action on the page is Cancel demand. To close a published demand that has already received offers, open the More actions menu next to the demand in your My Demands list; there the action is named Close. - You are dropping the purchase entirely and do not want an order to come out of this demand: Cancel demand. If you are unsure, prefer closing. On a closed demand you can still see the offers you received, whereas cancelling ends the demand completely. After cancelling The demand moves to Cancelled status and appears with that status badge in your My Demands list. In the Filters panel on the left of the screen, clicking the Cancelled option under the Status heading lists only the demands you have cancelled. A cancelled demand cannot be reopened and will not accept new offers. If you plan to run the same purchase again later, there is no need to write it from scratch: in your My Demands list, use Duplicate (new demand) from the More actions menu next to the demand. The content of the demand is copied into a new draft and opens in the editing screen, where you update what you need and publish it. Keep in mind that cancelling applies to that demand only: cancelling one demand does not affect your other demands, your account, or your plan.

Last updated on Jul 29, 2026

How do I close my demand?

What closing means Closing shuts your demand to new offers. The demand stops collecting bids, but every offer received up to that moment stays in place, and you can keep reviewing and comparing them on the demand's own page. So closing does not mean "delete everything" — it means "stop collecting offers". Closing applies only to demands in the Published state. A draft you have not published yet has no close option. How to do it 1. On the My Demands page, open the three-dot More actions button on the demand's card and choose Close. If you are already on the demand's own page, use the Close demand button. 2. Read the confirmation prompt. In the My Demands list you will see: "Close this demand? All suppliers will be notified." On the demand page the prompt reads "Close this demand without awarding an offer?" 3. Confirm with Yes, close. On the demand page the confirmation button simply reads Yes. The Close demand button on the demand page appears only while the demand has received no offers at all. Once the first offer arrives that button disappears, and you close the demand from the More actions menu in the My Demands list instead. When to close - You have collected enough offers and want to move on to evaluating what you have, without waiting for more suppliers to prepare bids. - Your requirement has been postponed but you do not want to lose the offers already received. - You published the demand by mistake or with incomplete information, and you want to stop the flow of offers and prepare a clean copy with Duplicate (new demand). Closing versus cancelling Closing stops the flow of offers; the demand and the offers received stay in your records. Cancelling, on the other hand, voids the demand entirely. Neither can be undone, but their intent differs: if you want to end your demand completely — to say "this business no longer exists" — choose cancelling rather than closing. On a published demand, the Cancel demand button appears on the demand's own page once the first offer arrives. For the details of cancelling, see the article on cancelling a demand. After closing - The demand's badge becomes Closed. In the Filters panel on the left of the My Demands page, click the Closed filter under the Status heading to see all your closed demands together. - The demand can no longer be edited. The Edit option does not appear on closed demands. - The demand's own page stays open for reading: you can still open the Offers, Details, Messages and FAQ tabs after closing, and review and compare the offers received. - The Messages and View offers options for the demand remain in the More actions menu; you can open a closed demand's history whenever you like. If you want to collect offers again for the same job, duplicate the closed demand with Duplicate (new demand) from the More actions menu. This opens a new draft with the content already filled in; once you adjust it and publish, suppliers can bid again.

Last updated on Jul 29, 2026

How do I duplicate a demand?

What it does Duplicating takes the details of one of your existing demands and produces a new draft from them. When you want to source the same products for a different period or a different delivery point, you start from a ready-made draft instead of typing everything again. Duplicating works whatever state your demand is in: drafts, published demands, and demands whose process has already ended (closed or cancelled). How to do it 1. Open the My Demands page. 2. On the card of the demand you want to copy, open the More actions (⋮) menu. 3. Click Duplicate (new demand). 4. The new draft opens under the Edit Demand heading, directly on the Review step. You see the whole demand there; use the Edit link next to the section you want to change to jump to that step and update the title, the quantities and the Offer closing date field. 5. Use Save draft if you want to keep working on it, or Publish demand once you are ready to open it to suppliers. The copy is in Draft status the moment it is created. Suppliers cannot see the demand until you publish it, so you can change as much as you like beforehand. When to duplicate - When you want to reissue a demand whose terms have changed. Once the first offer arrives, a demand can no longer be edited: the Edit demand button disappears from the demand page and is replaced by the notice "The demand can no longer be edited once the first offer has arrived." In that situation the right move is to duplicate the demand and publish it with the new conditions. - When you want to reopen a closed or cancelled demand. A closed demand cannot be put back on the market; you create a copy of it and publish that instead. - When you are opening a demand for a different delivery country with the same product list. Instead of re-entering every product, you only change the Delivery country and Delivery point (city / port) fields on the copy. A copy is a new demand Duplicating does not create a "link" or a "version". The copy is a completely independent new demand: - It has its own offers; offers received on the old demand are not carried over to the copy. - It has its own message thread; correspondence on the old demand does not appear on the copy. - Its own activity history starts from scratch. - The old demand stays exactly as it was. Duplicating does not close, cancel or alter the source demand. So when you publish the copy, suppliers see a brand-new demand for the first time and the offer process runs from the beginning. What to check on the copy Review the draft from start to finish once the copy has been created. Pay particular attention to two points: Offer closing date. The old demand's date is most likely in the past. The offer closing date also cannot go beyond the latest date your plan allows; if the date on the source demand is past that limit, it is pulled back to the limit on the copy. Always set the date yourself. Advanced options. The source demand may have been created with advanced fields that the plan you held at the time unlocked. If your plan no longer covers those fields, the related options are not carried over to the copy. Check the final state of the demand on the Review step. Quantities, the pricing currency and the description text usually need updating too — treat the copy as a starting point, not as an exact replica.

Last updated on Jul 29, 2026

How do I publish my draft demand?

Opening a saved draft demand to suppliers takes a single button. Below you will find how to publish, which fields to check before you do, and what changes once the demand is live. What a draft is A draft is a demand that only you can see — it has not gone out to the Marketplace yet. Suppliers cannot see it and cannot send you offers. It appears in your My Demands list with a Draft badge. Publishing a draft 1. Open the My Demands page. 2. In the Filters panel on the left, select Draft under Status, or find the card carrying the Draft badge in the list. 3. Tap the Publish button at the bottom of the card. The button briefly reads Publishing…, and then the card's badge changes to Published. If you want to change something in the demand before publishing, use the Continue button next to Publish on the same card to return to the demand wizard. Clicking the card itself also takes you straight to the wizard. Make your correction and go live with the Publish demand button on the final step. The three-dot menu on the right of the card (More actions) offers Edit, Duplicate (new demand), Messages and Cancel for a draft. Publishing from inside the wizard If you left work unfinished on the New Demand screen, a You have an unfinished demand notice appears at the top. Choose Continue to pick up from the step where you stopped; choose Start over and you are first asked to confirm Discard draft? — once you confirm, the saved information is deleted and you move on to an empty demand. The wizard advances step by step: Demand, Delivery, Budget, (if you opened an itemised demand) Products, Options and Review. The final step, Review, opens under the heading Everything ready? and summarises every section you filled in on a single page. To change a line, tap the Edit link beside it; you are taken back to the relevant step. There are two buttons on this screen: Save draft keeps the demand to yourself, while Publish demand opens it to suppliers. Check before you publish On the Review screen, make sure the following fields are correct: - Category — this is how suppliers find your demand. - Delivery country and Delivery point — exactly where the goods are to be delivered directly affects the supplier's freight pricing. - Pricing currency — offers are compared in this currency. - Offer closing date — the last date and time on which suppliers can submit an offer. - If you opened an itemised demand, the product list — the name, quantity and unit of each product. After publishing Your demand becomes visible on the Marketplace and suppliers can start bidding. The card now carries a View offers button, and as offers arrive their count appears next to the button. One important detail: the demand closes to editing the moment the first offer arrives. Until then, you can make changes with the Edit demand button on the demand page. Once the first offer comes in, that button disappears and the page displays the notice "The demand can no longer be edited once the first offer has arrived. You can cancel it or review the offers."; from that point your only option is Cancel demand. This is why the final check before publishing matters. If you want to stop collecting offers on a live demand, use Close from the three-dot menu; before it closes you are asked to confirm "Close this demand? All suppliers will be notified."

Last updated on Jul 29, 2026

Activity: tracking what happened on your demand

What the Activity tab is Every significant step in the life of a demand is recorded in date order on the Activity tab inside the demand. This is not a chat area; it is the demand's event log — the answer to who did what, and when, sits here. The log is read-only: new events are appended to it, and an existing entry can never be edited or deleted afterwards. To reach the tab: 1. Open My Demands from the left-hand menu. 2. Open the demand you want to review. 3. Switch to the Activity tab at the top. (The other tabs are Offers, Details, Messages and FAQ.) What you see in the list Events are grouped day by day, with the date shown at the head of each day. Each entry carries a short description of the event and how long ago it happened (for example 3 days ago). Where an action was taken by a company, that company's name appears inside the text; entries that concern the demand as a whole (for example Orders issued) carry no company name. For money-related events, the amount is highlighted separately beneath the entry. The buttons above the list let you narrow the log: All, Offers, Award, Orders, Messages, Status. If the log is long, the list is shown eight entries at a time; to see the rest, simply press Show more. If the log cannot be loaded for any reason, a Couldn't load. Please try again. warning appears together with a Retry button. This warning and an empty list are two different things: if you see the warning, the log is not empty — it simply could not be read at that moment. The events that are recorded The following event types are written to the log: - Awarded to … — an offer accepted on a demand given to a single supplier - … approved their slice — a supplier accepting their own slice on a split demand - … declined their slice - Declined line re-assigned: … - Orders issued - … confirmed the order - … proposed an order change - … rejected the order change - Demand completed Who can see what In line with the sealed-bid principle, this log is filtered for each individual viewer: - The buyer who opened the demand sees the log in full. The Activity tab is one of the tabs on the buyer's demand screen. - A supplier is never given the log in full. A supplier can only reach entries relating to their own offer and their own order, plus entries showing the general status of the demand such as Demand completed; a competitor's offer, slice or order is never shown to them under any circumstances. The Orders issued entry does reach suppliers as well, but the number of separate orders issued is stripped out of the record — meaning a supplier cannot learn how many competitors won work. The entry showing that a declined line was re-assigned to another supplier is not shown to suppliers at all. - Nobody who is not a party to the demand can access this log. On the supplier side, access depends on an order of their own having been created on that demand. The list may be empty on a new demand If no step worth recording has taken place yet, the tab reads No activity yet. This is not a fault. The log fills up on its own as the demand progresses — as offers are evaluated and work is awarded, and as orders are issued and confirmed. The same applies to the filters: on a demand that has not turned into an order, for example, the Orders filter will look empty. Why it helps you in a dispute In a trading relationship, most arguments revolve around questions such as "when did we agree to this", "who proposed the change" and "was the order confirmed". Correspondence is scattered and emails get lost; the Activity log, by contrast, sits on a single timeline and cannot be altered after the fact. In a dispute, you can verify the following here: - The date on which an offer was accepted, and which company the work was awarded to. - When orders were issued, and when the other side confirmed the order. - If an order change was proposed, who made it and when, and whether it was then accepted or rejected. - On a split demand, which supplier approved their own slice and which one declined it. For this reason, looking at the Activity tab before you start a conversation with a supplier lets you base the discussion on the record rather than on memory.

Last updated on Jul 29, 2026

Demand FAQ: answering supplier questions in one place

Demand FAQ: answering supplier questions in one place Once a demand goes live, different suppliers tend to ask the same things: "Is a certificate required?", "Is delivery at the port or at the plant?", "What are the payment terms?" Instead of writing back to every supplier separately, you collect these as a single answer on the FAQ tab of your demand, which leaves you with one consistent list of answers to give everyone. Where the tab is Open your demand from the My Demands list. The tabs across the top of the demand run, from left to right: Offers, Details, Messages, FAQ and Activity. When you switch to the FAQ tab you see the Visible to suppliers badge at the top and the Add Q&A button on the right. The badge reminds you that nothing you write here is a private note — suppliers can read it. Adding a question and answer 1. Press the Add Q&A button. 2. Type the question as a single line in the Question field (this field is plain text; no formatting is applied). 3. Write your reply in the Answer field. This field is a formatting-enabled writing area: Write and Preview tabs sit above it, and a line-numbered writing surface below. 4. Finish with Save. To back out, use Cancel. If either the question or the answer field is empty, the Save button stays disabled; you have to fill in both. The question can be up to 500 characters and the answer up to 5,000. Which formatting works in the answer The toolbar of the answer field has Bold, Italic, Heading, Bullet list, Numbered list, Quote, Code and Link buttons. Just select some text and press the button. When nothing is selected, the buttons behave as follows: Bold, Italic and Code insert a sample text and leave it selected, so you can type over it. Heading, Bullet list, Numbered list and Quote apply to the line the cursor is on; if that line is empty, a sample line is inserted. Link creates a link skeleton and leaves the cursor in the address part, so you can start typing the address straight away. If you prefer to type the markup yourself, the following notation works: - **bold** and *italic* - `code` (handy when writing units, codes or measurements) - lines starting with - or * become a bullet list; lines starting with 1. become a numbered list - lines starting with > become a quote - #, ##, ### for headings - links in the form [link text](https://...) - blocks separated by a blank line become separate paragraphs Before saving, you can check the formatted result on the Preview tab. For security reasons, only web (http, https) and email (mailto) addresses turn into clickable links; if you enter any other kind of address, no link is created and only the text you typed is shown. Editing and deleting Edit and Delete buttons sit under every saved question and answer. Edit opens the same writing area; you complete the change with Save or discard it with Cancel. When you press the Delete button, a Delete this FAQ? prompt and a Yes, delete button appear inside the row — two steps, to prevent accidental deletion. If the list fails to load, instead of an empty tab you see an error notice and a Retry button; once the connection issue has passed, one click reloads it. Who writes, who reads Write access belongs to the buyer who opened the demand, and to them alone. Adding, editing and deleting questions and answers can only be done by the company that owns the demand; a supplier can neither add a new entry nor change or delete an existing one. What you write here is not a private note. The content is stored so that it is open to every supplier who can view the demand — those who have already submitted an offer and those who have not can both reach the same list, and no entry can be kept private to a single company. The Visible to suppliers badge is a reminder of exactly that. On the other hand, this list is not currently shown as a separate section on the supplier's own demand screen. So if you need a particular answer to definitely reach a particular supplier, also send the text you wrote in the FAQ to that company's thread on the Messages tab. Anything you only want to tell one specific company (company-specific price flexibility, an exception discussed with a single supplier) should go straight to the Messages tab rather than the FAQ in the first place. Why it is worth the effort Writing the same answer five times to five different suppliers wastes time and creates discrepancies between the replies; saying "EXW" to one company while writing "FOB" to another makes the offers impossible to compare. Keeping one correct answer in the FAQ means that whichever supplier you reply to, you give the same information; no contradictions are left between your answers, offers come in on the same assumptions, and your comparison table stays clean. A practical approach: leave the FAQ empty when you publish the demand, watch the questions that come in through the first messages, and move every recurring question there. After a few demands you will have a ready-made set of questions and answers that you can add to new demands from the outset.

Last updated on Jul 29, 2026

Managing your demands: publishing, duplicating, closing, cancelling

The My Demands screen My Demands lists every demand you have created as a card. Each card shows the demand's status, title, listing number (the number starting with MP-), category, delivery country, currency, creation time and offer deadline. If the demand has received offers, the offer count appears on the card as well. Published, closed and completed cards also carry an offer summary strip (Offers, Lowest, Average, Highest); if no offers have arrived yet, that strip reads No offers yet. Clicking a card opens draft demands in the editing screen, while published and closed demands take you to the demand screen (the offer and detail view). Search, filtering and sorting Use the Filters panel on the left to narrow the list. - Search box: searches by title, description, category, product name or the listing number starting with MP-. The list refreshes on its own once you stop typing. - Status chips: Draft, Published, Closed, Cancelled. Each chip shows how many demands are in that status. You can select more than one chip; if you select none, all of your demands are listed. - Category, Delivery country and Currency filters. - Created date: enter a From and To date to see a specific period. - Offer count: with a Min and Max value you can, for example, isolate demands that have received no offers at all or more than five offers. - Clear filters resets every filter at once. The Sort box at the bottom of the panel lets you choose Newest, By closing date (those with an approaching offer deadline first) or Most offers. The number of matching demands is shown above the list. Demand statuses - Draft — not published yet, invisible to suppliers, and you can change it however you like. - Published — the demand is open on the marketplace and suppliers can submit offers. - Closed — the demand has been closed and no new offers are accepted. - Cancelled — the demand has been cancelled and suppliers can no longer submit offers. - Completed — the demand has turned into orders. When you accept a single offer, the demand moves to this status immediately; when you split the lines across several suppliers, it moves once every order tied to the demand has been confirmed. In both cases the system makes this transition on its own. Actions on a card Draft cards carry Publish and Continue buttons: Publish opens the demand to suppliers, and Continue reopens an unfinished demand in the editing screen. On published, closed or completed cards, the View offers button opens the demand screen. The ⋮ button on the right of the card (More actions) offers these options: - View offers — opens the demand screen. - Edit — opens a draft demand in the editing screen. - Duplicate (new demand) — creates a copy of the demand as a new draft. - Messages — opens the correspondence panel tied to the demand. - Close — closes a published demand. Key rule: editing locks after the first offer The moment the first offer arrives, a demand can no longer be edited. This rule is enforced both on screen and on the record side; you cannot change a demand that has received an offer from the editing screen. On the demand screen you will see this notice: "The demand can no longer be edited once the first offer has arrived. You can cancel it or review the offers." (If the arrival time of the first offer is known, the notice states that too.) So before any offer arrives you can correct a published demand with Edit demand; once the first offer lands, the demand screen leaves you two paths: evaluate the offers or cancel the demand. Closing and cancelling Close: you can close a published demand from the ⋮ menu in the list. The screen first asks for confirmation: "Close this demand? All suppliers will be notified." When you choose Yes, close, the demand drops off the marketplace and no new offers are accepted. The Close demand button on the demand screen, on the other hand, appears only while no offers have arrived at all, and it asks "Close this demand without awarding an offer?" Cancel: on the demand screen, the Cancel demand button appears after the first offer arrives. The confirmation window opens with the title "Cancel demand?" and states: "This demand will be cancelled and suppliers can no longer submit offers. This cannot be undone." When you choose Yes, cancel it, the demand is cancelled and you return to the My Demands list. A cancellation cannot be undone; if you want to open a similar demand, use the duplicate route. Duplicate (new demand) Duplicate (new demand) takes the selected demand's title, description, category, delivery details, product list and files, creates a new draft from them, and opens that draft in the editing screen. Two points to watch: 1. If the offer deadline on the copy exceeds the longest period your package allows, it is automatically pulled back to that limit. 2. Fields used on the source demand that your package does not cover today (accepted currencies and countries, the Incoterm list, the payment terms request, the target delivery date) are not carried over to the copy. Tabs on the demand screen When you open a demand, its status, listing number and key information appear at the top, with the tabs below. The three tabs you will use most while managing a demand are: - Offers — incoming offers, comparison and acceptance actions. - Details — the demand as suppliers see it: description, product table (on detailed demands), delivery country and point, delivery term (Incoterm), accepted currencies and countries, documents and images. - Messages — supplier correspondence tied to the demand.

Last updated on Jul 29, 2026

Adding products, files and export information to your demand

When you build your demand line by line, suppliers price every single row — which also makes the offers far easier to compare. This page explains the fields on the Products step, the export information and how to attach files. When does the Products step appear? The first step of the New Demand wizard asks How do you want to collect the demand? If you tick Itemised product list here, a Products step is added to the step bar and the first empty product row opens automatically. If you choose General request, the Products step never appears — that is normal. In that case you describe what you need in the Description field and in the Notes for suppliers field on the Options step; the supplier then prepares its own offer accordingly. Adding line items and required fields On the Products step, use the + Add product button to add as many rows as you need. Each row has the following fields: 1. Product name — required. 2. Product code — optional; your own stock or order code. 3. Quantity — required, must be greater than zero. 4. Unit — required, picked from a list. 5. Description — optional; details such as thickness or surface finish (e.g. "2cm, polished finish"). If Product name, Quantity or Unit is missing on any row, the Continue button at the bottom of the page stays disabled; you cannot move on to the next step until you have filled in what is missing. Units are picked from a list, not typed The Unit field is not free text. Clicking it opens a list of international standard units of measure: square metre, cubic metre, kilogram, tonne, metre, linear metre, piece, pair, set, pack, box, carton, pallet, sheet, container and more. You can search using the Search units (e.g. square metre, kg, piece)… box at the top of the list; it matches both the unit name and its abbreviation (kg, m², t). Newly opened rows come with Square metre pre-selected; you are free to change it. The reason you pick the unit from a list is simple: suppliers in different countries all read the same unit the same way, and spelling variations such as "m2 / square metre / sqm" cannot distort the offers. Export information (HS code, origin, brand) Below every product row there is an Enter export info button. It opens the Export information dialog, which contains three fields: - GTIP / HS Code — the customs tariff statistics position (e.g. 6802.91). - Origin — where the goods were produced or quarried (e.g. Italy, Carrara). - Brand — if you have a preferred brand. All three are optional. Filling them in helps the supplier price customs duty and freight correctly, which is why we recommend completing them on demands that involve export or import. When you click Save, the details are written onto the product row and shown there as a one-line summary. If you click Cancel, nothing is applied. If you entered nothing at all, the row reads "No export info entered". Product images and documents Below every product row there are two separate upload areas: - Product images — PNG, JPG or WEBP files. - Product documents — PDF files. This area is a Pro feature; on the Free plan a (Pro) marker appears next to the label and no upload is possible. If you try, you get the warning "Attaching documents is a Pro feature. On the Free plan you can only attach images." You can drag and drop a file onto the area, or click it and pick the file from your computer. Every uploaded file appears as a small card; you can drag a card to change its order, or remove it with the bin icon that appears when you hover over it. How many attachments you can upload and the size limit per file depend on your plan. The counter above the upload area always shows this: if it reads 2 / 3, for example, you have used two of your three attachments. Once you reach the limit, the Add tile disappears. If you select more files at once than you have left, the warning "You have reached the attachment limit on this plan. Upgrade to Pro for more." appears. If you pick an unsupported file type you see a Rejected (type) badge, and a file that is too large for your plan gets a Too large badge — and that file is not added to the list. Deleting a line item The × button in the top-right corner of a product row (Remove for screen readers) takes that line item out. A confirmation dialog "Remove product?" opens first and warns "This product and everything you entered for it will be removed from the demand." If you click Remove, the row and everything in it — export fields and uploaded images included — are removed; if you click Cancel, nothing changes.

Last updated on Jul 29, 2026

Creating a New Demand: step by step

The New Demand wizard walks you through describing what you need so you can collect offers from suppliers. Each step focuses on a single topic, and the Continue button at the bottom stays disabled until that step's mandatory fields are filled in. Back takes you to the previous step at any time. Where to open the wizard There are two ways: 1. The + New Demand button that sits in the top bar on every screen once you are signed in. 2. The New Demand shortcut in the What you can do section of the My Dashboard screen (this shortcut appears on buyer accounts). Step 1 — Demand The first question is: How do you want to collect the demand? - General request — the supplier prepares their own offer based on your need. This is the simplest path. - Itemised product list — you list every product one by one, and the supplier prices each line item separately. If you are unsure, General request is fine; instead of product line items, your description text will guide suppliers later on. This choice also determines how many steps the wizard has: when you pick General request, the Products step never appears and you go straight to the remaining steps. On the same step you fill in the following fields: - Title — mandatory, at least 3 characters. - Description — mandatory, at least 10 characters. The clearer you are about quality, dimensions, finish and quantity, the more accurate the offers you receive. - Category — mandatory. You select the lowest-level category from the tree; suppliers find your demand through this category. Pro-only: AI assistance On the Pro plan a helper strip appears beneath the Title and Description fields. It reads Suggest with AI when the field is empty and Improve with AI when it already has content. Once a suggestion arrives, Undo returns you to your previous text. On the Free plan an information box appears in place of these controls, stating that the feature belongs to Pro. Step 2 — Delivery Both fields are mandatory: - Delivery country — pre-filled from the country in your company profile; you can change it as you wish. - Delivery point (city / port) — free text. The country alone is not enough for freight pricing; delivery to Izmir does not cost the same as delivery to another city. Step 3 — Budget - Pricing currency — mandatory. Offers are compared in this currency; offers quoted in a different currency are shown converted into it at the current rate. - Offer closing date — mandatory. It defaults to one month ahead. On the Free plan you can pick a date at most 1 month ahead; on the Pro plan the range is longer. If you go beyond the limit, a warning appears under the field and you cannot move past the step. This step has two more Pro-only fields: - Target delivery date — you state when you want the goods delivered, and suppliers plan their lead time around it. - Payment terms request — you choose one of Prepaid, Net 30, Net 60, Net 90, Letter of credit or Custom, and optionally enter an advance percentage, a net term in days and an extra note. This is a request; it does not bind the supplier, who responds to it in their offer. Remove payment request cancels it. On the Free plan these two fields appear locked. Step — Options The whole step is optional; you can pass through it without touching anything. - Acceptable currencies (Pro) — which currencies suppliers may quote in. - Acceptable supplier countries (Pro) — leave it empty and you will receive offers from all countries. - Accepted Incoterms (Pro) — you select which delivery terms you accept. It hints suppliers; it does not bind the offer. - Notes for suppliers — free-form notes such as certifications, packaging or lead-time expectations. Final step — Review Everything you entered is listed section by section. Tap the Edit link next to the section you want to change, go back to the relevant step, make your correction and return to the review. You then have two options: - Publish demand — the demand goes live and opens up to suppliers. - Save draft — the demand is saved but not published. There are two kinds of "draft" It is important not to mix them up: - A demand saved with Save draft is a real record. It is listed on the My Demands screen with the Draft status; from there you can open it with Edit and publish it later. - If you leave the wizard half-finished and navigate away, your entries are kept in the browser you were using. The next time you open New Demand, a "You have an unfinished demand" prompt appears; Continue picks up where you left off, while Start over deletes that record. This record lives only in that browser and does not appear in the My Demands list.

Last updated on Jul 29, 2026