What do order and confirmation statuses mean?
When an order is created
An order is the record that marks the point where a deal leaves the offer stage and becomes binding. It comes into being
in one of two ways: when a buyer accepts a single offer, or when — on a line-by-line (Detailed) demand — the split is
finalized, every supplier approves its own share, and the buyer then clicks Start orders. The second route is exclusive
to the Pro package; in a split, a separate order is created for each winning supplier.
Statuses
Issued
The order has been sent to the supplier and is awaiting confirmation. This status arises on the split route; in the
Orders & confirmation section of the Split Award Board, the buyer sees the notice "Order placed — awaiting
confirmation".
Confirmed
The supplier accepted the order as it stands; the agreement is considered established. Where a single offer is accepted
directly, the order is created in this status from the outset. When every order on a demand is confirmed, the demand is
completed.
Change proposed
The supplier submitted a counter-proposal via Propose a change. The decision passes back to the buyer: Accept change or
Reject. In the meantime, the supplier sees the note "Your proposed change is awaiting the buyer's decision."
Cancelled
The order did not go through — for example, the order moves to this status when the buyer rejects a change proposed by
the supplier. The screen shows the note "Order cancelled — the line returns to re-sourcing."
Fulfilled
The final status in which an order is closed. At present no step in the flow moves an order into this status; it is a
label reserved for the delivery stage.
Order confirmation record
For every order, a record is kept on the platform: the Order confirmation record. It contains the Document no, the Buyer
and Supplier company names, the Issued and Confirmed timestamps, the Confirm by date if it has not yet been confirmed,
the Incoterm, Payment and Delivery details, along with a snapshot of the order lines and the total amount as they stood
at that moment. This snapshot is taken the instant the record is issued; the amount is updated to the newly accepted
value only if the buyer accepts a proposed change.
Where you see them
As a supplier, you see the status label next to each order in your My Orders list; clicking a row opens the order
detail. The Confirm order and Propose a change buttons appear only while the order is in the Issued status. As a buyer,
you track all orders in the Orders & confirmation section of the Split Award Board, together with a "{confirmed}/{total}
confirmed" summary.
Slice approval versus order confirmation
Slice approval is an earlier step: before the split is finalized, the supplier opens its own share from the Awards
awaiting your decision section on the My Orders page by clicking Review, and there chooses Approve or Decline. Order
confirmation, by contrast, is the acceptance of an issued order after the orders have been started.